Grow With Us: Join Our Team of Innovators

Job Overview

What You'll Do

In this role, you will work across project coordination, research, analysis, and client delivery. Responsibilities may include:

• Synthesize stakeholder feedback: Review meeting notes, interviews, assessment findings, written feedback, and other inputs to identify recurring themes, areas of agreement or disagreement, key decisions, and actionable takeaways.
• Develop client-facing presentations: Create polished PowerPoint presentations that transform complex information into clear storylines, executive-level messages, findings, recommendations, and next steps.
• Conduct targeted research: Research rural health, EMS, public health, government programs, policies, industry practices, and other topics to answer project questions and support recommendations.
• Create high-quality deliverables: Draft and refine reports, briefing materials, meeting summaries, recommendations, executive summaries, assessment materials, and other client-facing products.
• Turn information into insights: Organize qualitative and quantitative information, identify patterns and implications, and help the project team determine what findings mean for the client.
• Support stakeholder engagement: Prepare meeting materials, discussion guides, interview questions, agendas, and follow-up materials for meetings with government leaders, subject matter experts, EMS stakeholders, and other partners.
• Capture and organize project knowledge: Take effective meeting notes and translate discussions into concise decisions, action items, open questions, and follow-up activities.
• Support project coordination: Maintain action items, project trackers, schedules, deliverable timelines, and task management tools and help ensure commitments are followed through.
• Support assessment and evaluation activities: Assist with organizing information collected through assessments, interviews, stakeholder engagement, and other project activities and prepare it for analysis and reporting.
• Collaborate across disciplines: Work with project managers, consultants, researchers, data analysts, subject matter experts, and client stakeholders to integrate their work into cohesive client deliverables.
• Perform quality assurance: Review presentations, reports, and other materials for accuracy, consistency, completeness, formatting, and overall client readiness.

Required Experience

• Bachelor's degree in business, public administration, public policy, public health, health administration, communications, research, or a related field.
• Approximately 2 - 5 years of professional experience in business analysis, project coordination, consulting, research, program support, or a related role.
• Demonstrated ability to synthesize large amounts of qualitative information into concise themes, findings, and recommendations.
• Strong research skills, including the ability to quickly learn unfamiliar topics, identify credible sources, and summarize findings for a professional audience.
• Strong experience developing PowerPoint presentations and other client-facing deliverables.
• Excellent written communication skills, including the ability to take rough or complex information and turn it into clear, concise, well-structured content.
• Strong organizational skills and attention to detail.
• Ability to manage multiple assignments and deadlines in a fast-moving project environment.
• Strong interpersonal skills and comfort working with project leadership, clients, and subject matter experts.

Preferred Experience

• Experience working in consulting, professional services, government, or a client-facing environment.
• Experience supporting government health and human services, public health, healthcare, EMS, or other public-sector programs.
• Experience supporting assessments, evaluations, stakeholder interviews, focus groups, or other structured information-gathering activities.
• Experience developing executive-level presentations, briefing decks, reports, or recommendations for government or business leaders.
• Experience with Asana or comparable project management platforms.
• Familiarity with Agile or sprint-based project delivery.
• Experience working with Excel and organizing or performing basic analysis of quantitative data.

Skills and Knowledge You Bring to the Role

• Exceptional Synthesis Skills: You can listen to a lengthy discussion or review pages of notes and identify the handful of points that actually matter.
• Structured Thinking: You can take ambiguous or unorganized information and create a logical framework, storyline, or approach.
• PowerPoint and Visual Storytelling: You understand that a strong presentation is more than well-formatted slides. You can organize information into a compelling narrative and determine how to communicate complex ideas simply and visually.
• Research and Curiosity: You are comfortable being given a question you do not immediately know the answer to, researching it efficiently, evaluating sources, and returning with a useful answer.
• Strong Writing and Editing: You can draft professional content and improve rough material so that it is concise, clear, accurate, and appropriate for a client audience.
• Attention to Detail: You notice inconsistencies, missing information, formatting problems, and unanswered questions before materials reach the client.
• Client Awareness: You consider what the audience needs to understand, what questions they are likely to ask, and how information should be framed for different stakeholders.
• Project Organization: You can keep track of actions, decisions, deadlines, dependencies, and follow-ups without losing sight of the broader objective.
• Collaborative Execution: You are comfortable receiving input from several people, reconciling different perspectives, and iterating on deliverables until they are ready for the client.

What Success Looks Like

A successful person in this role becomes someone the project team can rely on to bring structure and clarity to complicated work.

You can join a stakeholder meeting, understand the discussion, capture what matters, research unanswered questions, and turn the result into an organized set of findings or a polished client presentation. You ask thoughtful questions when information is incomplete, identify connections others may have missed, and understand the difference between simply documenting information and actually synthesizing it.

Your deliverables are accurate, well-organized, visually professional, and require progressively less direction as you become familiar with the project and client.

Core Competencies

Problem solving is at the heart of who we are, and the ability to break down complex challenges, apply evidence-based practices, and develop practical solutions is at the core of every project. All Delineate employees demonstrate and continuously grow in the following competencies:

• Adaptive Problem Solver: Demonstrates resilience and flexibility in tackling complex, ambiguous issues. Embraces change as an integral part of the problem-solving process.
• Evidence-Based Solutions Steward: Approaches problem-solving with a foundation in systematic research, rigorous data analysis, and industry best practices. Builds strong partnerships between business and technical teams to ensure that solutions triangulate evidence, experience, and organizational objectives.
• Methodical Problem Solver: Assimilates data, facts, stakeholder input, and logical reasoning to make rational, informed decisions and develop sound conclusions.
• Data Translator: Translates research, findings, and insights into practical and accessible solutions that embed into client processes, driving measured impact and value.
• Client-Focused Professional: Builds and maintains strong client relationships, modeling professionalism, empathy, altruism, and delivering high-quality solutions that exceed client expectations.
• Continuous Learner and Mentor: Actively seeks opportunities for growth and contributes to others' development through feedback and mentorship. Champions lifelong learning, adaptability, and innovation to remain a leader in an evolving field.
• Strategic Thinker with Attention to Detail: Uses data, logical reasoning, and interpersonal skills to influence others. Builds a persuasive case for ideas or recommendations, grounded in analysis and aligned with organizational goals. Can think beyond immediate tasks to consider broader business implications.
• Goal-Oriented Planner: Takes ownership of responsibilities, demonstrating creative adaptability and the ability to plan and execute detailed project strategies. Defines clear goals and outcomes, delivering measurable results for teams and clients.